“A Managers Guide to Combating Stress”
“Stress” a six-letter word that has found a firm place in modern language. One conservative estimate has put the cost to British industry at £26 billion a year in terms of lost hours, accidents and sub standard work (NB - One recent organisation we worked with, employing 950 people, found that the cost of direct stress, classified as shingles, stress, depression, anxiety, blood pressure, migraines) to be in excess of £165,000 in net sick pay, indirect (i.e. the effect not the symptom) to be in excess of £190,000, a total of £355,000 a year.
Whatever the figures, it is clear that excessive stress represents a colossal waste of time, money and effort and every means of countering it deserves the most serious attention, not least because of the liability facing employers:
Ballantyne v South Lanarkshire Council £66,000
Walker v Northumberland County Council £175,000
Lancaster v Birmingham City Council £67,000
There is an old Chinese proverb that says:
“ In order to fight the battle we first have to know who the enemy is”
This course aims to de-mystify the world of stress. It aims to equip managers with the knowledge, skills and attitudes to combat this ever increasing phenomena of working life.
By the end of the course you will be able to: -
- Understand the effects of stress on the Organisation, team and individual
- Recognise the symptoms and causes of stress (risk assessment)
- Identify and choose a range of methods to manage organisational, team and individual stress
- Build appropriate support systems for managers to prevent and counteract the effects of stress
Description of Course Content
The course will be essentially participative but does operate from a well researched and up to date theoretical background. It uses participants’ experiences of the organisation as a tool for learning and examination and looks for techniques to make the Organisation, Team and Individual more effective.
Definitions of Stress
What is stress?
Cause and effect ?
Physiological effects if stress
Psychological effects of stress
Recognising Stress and its causes
Life events and effects
Locus of control
Coping with life stress
Social support networks
Recognising Stress in the Workplace - Organisational and Team
Symptoms and Causes
Stress related illnesses
Leadership style and culture
Setting up Stress Working Groups
Work Hazards and Stress
Violence and Aggression
Effective Stress Management Strategies
Organisational Policies to Combat Stress
Introducing Wellness Programmes
Employee Assistance Programmes
Positive Action Training
Staff Development Reviews
Conflict resolution strategies
Primary, Secondary and Tertiary Interventions
- Primary Intervention - Preventative Action
- Secondary Intervention - Prompt Detection and Management
- Tertiary Intervention - Rehabilitation and Recovery
- Health and Safety Executive Guidelines for Stress at Work
- The legal position and Employers Liability
the tutor will also be available after. to discuss any issues that participants wish to talk about in private
Telephone Link Line
As part of the service there is a free telephone link line for participants to call.